Patient Information

Your First Visit

Please arrive approximately 10 minutes early so that you have enough time to complete any required forms. You may also complete our New Patient Form* online prior to your first appointment. 

New Patient Form

*IMPORTANT: Any form submitted by email must be encrypted, to ensure it is secure. By submitting an unencrypted email form, you are consenting to an unsecured email. Alternatively, please print off the form, complete it, and bring it to our office.

Initial Examination

To begin, your dentist will review your medical and dental history and complete a dental exam. Your exam will consist of an examination of your gums, bite, jaw and teeth, any x-rays that may be needed and an oral cancer screening. 

Treatment Plan

Based on your history and examination, your dentist will create a dental treatment plan for you. There will also be time to ask any questions you may have about your dental health and treatment options. 

Insurance & Financing

At Delta Dental Offices, we'll help you navigate our options for payment and direct billing to insurance companies.

• Direct Billing to Insurance

  We offer direct billing for most insurance plans. We are able to submit your insurance claim electronically, resulting in faster reimbursement, without the requirement for signatures or paper forms. 

  Our administrative team can help you understand your insurance plan better and can also send estimates to your insurance provider before starting any major treatments. 

  Please bring your insurance plan information to your appointment.

• Payment Methods

  You are responsible for any co-pays or amounts not covered by insurance. These must be paid at the time of your appointment. 

  We accept payment by cash, cheque, debit or most major credit cards. 

Office FAQS

Read the FAQs to learn more about what to expect at Delta Dental Offices. 

• What features does your clinic offer?

  Our clinic offers a number of features, including:

  • Our Delta Location
  • On-site Parking
  • Check-up Appointments
  • Multiple Appointment Bookings for Families
  • Office Seating 

  Learn More About Our Practice

• How can I book an appointment?

  Please contact our office during our regular business hours to book an appointment at Delta Dental Offices.

• How do I cancel or reschedule an appointment?

  To cancel or reschedule an appointment, please call us. Please notify us of any change of plans as soon as you can, so another patient may be able to use the space in our schedule. 

• Do you offer appointment reminders?

  In the days before your appointment, you will receive a phone call appointment reminder from us. Please call us as soon as possible if you need to cancel or reschedule an appointment.

• Does your clinic have on-site parking?

  Yes, on-site parking is available to all of our patients. You can also reach us via public transit.